Privacy Policy
Intertwined Lifestyle & Wellbeing Ltd ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a booking, purchase a product, or engage with our coaching services.
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Last updated: 20 May 2025
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1. Introduction
This Privacy Policy governs the collection, use, and disclosure of personal information when you use our website or purchase digital products such as ebooks. By using our website and making a purchase, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information when you visit our website, make an inquiry, schedule a coaching session, or purchase a digital product:
- Personal Information: Name, email address, phone number, and billing address.
- Booking Details: Information provided when scheduling coaching sessions (e.g., preferred times, comments if shared).
- Payment Information: Payments are securely processed through Stripe. We do not store your payment details.
- Voluntarily Provided Information: Any personal data you provide through forms, email, or other communication.
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Usage Data: Cookies and tracking tools may collect information such as device type, browser, IP address, and pages visited.
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Email Preferences: Including whether you opted into updates or newsletters.
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3. Use of Personal Information
We use the personal information we collect for the following purposes:
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To provide and manage coaching services and appointment scheduling.
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To process purchases and deliver digital products.
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To send confirmation emails, updates, and occasional newsletters or blog posts if you’ve opted in.
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To improve our website and services.
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To comply with legal obligations and protect our rights.
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To respond to your inquiries and provide customer support.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable laws and regulations. For example:
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Customer Data: Information related to your purchases, such as your name, email, and billing details, will be retained for as long as necessary to comply with tax, accounting, or other legal obligations.
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Payment Information: Payment data is securely processed by Stripe, and we do not store your payment details.
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Coaching Clients: We may retain basic session records and client details to support ongoing coaching, subject to confidentiality.
Once these purposes are fulfilled, we will securely delete your personal data.
5. Information Sharing and Disclosure
We do not sell or rent your personal data. Information may be shared only:
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With third-party services (e.g., Stripe, scheduling tools) to fulfil services. Stripe's privacy policy governs the collection and storage of your payment information.
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If legally required (e.g., by a court or regulatory body).
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To protect and defend our rights, users, or property.
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With your consent.
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6. Your Rights
You have the right to access, correct, and delete your personal information. You may also have the right to object to or restrict certain types of processing, and request the deletion of your data after fulfilling the necessary legal obligations. To exercise these rights, please contact us using the information provided below.
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7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to analyze website usage and provide a personalized experience. Cookies are small files placed on your device to collect information on how you interact with our website. You may choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.
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8. Advertising and Affiliate Links Disclaimer
Some blog posts or pages may include advertisements and affiliate links. These generate revenue to support our content. Clicking these links may result in cookies or tracking by third-party providers. We recommend reviewing their privacy policies separately.
Some links on this website are affiliate links or advertisements, which means I may earn a small commission at no additional cost to you if you make a purchase or take action through those links. These links help support the content I create. Please note that once you leave this site by clicking an ad or link, you are subject to the privacy and terms of that third-party website. Intertwined Lifestyle & Wellbeing is not responsible for the content, services, or policies of third-party sites.
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8. Links to Third-Party Websites
Our website may contain links to third-party websites (e.g., for bookings, payments, or external blogs). We have no control over the privacy practices or content of those websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.
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9. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include using secure encryption for online transactions through Stripe and limiting access to sensitive information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
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9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated version will be effective as of the date specified at the beginning of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
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10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
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Intertwined Lifestyle & Wellbeing
Ph: +64 21 234 1385
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