Terms & Conditions

Last updated: 21 May 2026

These Terms & Conditions (“Agreement”) govern your use of the Intertwined Lifestyle & Wellbeing website, Blog, coaching services, workshops, free resources (including downloadable guides/lead magnets), email newsletters, webinars, and online Store (“Services”) operated by Intertwined Lifestyle & Wellbeing Ltd (“Company/Owner”). By accessing this website, reading the Blog, using our Services, downloading free resources, subscribing to emails, or purchasing products, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using this website, Blog, coaching services, workshops, free resources, email newsletters, webinars, or Store, you confirm that you have read, understood, and agreed to these Terms, as well as our Privacy Policy, Disclaimer, and Disclosure. If you do not agree with any part of these Terms, please refrain from using the website or Services.

2. Intellectual Property Rights

All content on this site - including blog posts, free resources, digital products, coaching materials, workshop content, newsletters/webinar materials, and branding - is the intellectual property of Intertwined Lifestyle & Wellbeing Ltd. You may not copy, reproduce, modify, or distribute any material for commercial use without written permission.

3. Use of the Blog

The Blog includes fictional stories and informational content related to lifestyle wellbeing, overwhelm and stress management, burnout prevention and recovery, emotional health, resilience, boundaries, and sustainable capacity/sustainable performance, including leadership wellbeing topics. It is intended for general education and inspiration only and should not be considered a substitute for professional medical, therapeutic, or psychological advice. Some posts may address sensitive topics. Reader discretion is advised, and professional support is encouraged where needed.

4. Coaching & Workshop Services

Intertwined Lifestyle & Wellbeing offers 1:1 coaching for overwhelm/stress, burnout prevention and recovery, nervous system regulation, boundaries, sustainable habits, and sustainable capacity/sustainable performance (and career clarity where relevant), as well as workplace wellbeing workshops and organisational sessions.

Coaching and workshops are educational in nature and are not medical, therapeutic, or clinical services. They do not diagnose or treat any physical or mental health condition.

Crisis support: We do not provide crisis support. If you are in immediate danger or at risk of harm to yourself or others, contact emergency services or a local crisis service.

By booking a coaching session or workshop, you agree to the following:

You are over 18 years of age.
You understand that coaching is not a substitute for therapy or medical treatment.
You take full responsibility for your decisions, actions, and outcomes.
Cancellations or rescheduling must be made at least 24 hours in advance for individual coaching sessions. Missed appointments may be non-refundable at the Company’s discretion.
Corporate coaching and workshop bookings may be subject to separate agreements, including customised pricing, policies, and cancellation terms.

Client outcomes vary based on individual engagement and circumstances. No guarantees are made regarding specific results. Full details of coaching services are provided on the Services page.

5. Digital Products and Store

5.1 Payment & Processing

We use Stripe for secure payment processing. You agree to provide accurate billing information. No payment details are stored on our servers.

5.2 Delivery of Digital Products

You’ll receive a download link via email and confirmation page upon successful purchase. The link remains active for 30 days. Please download and store your file promptly.

5.3 No Refund Policy

All sales of digital products are final. If you have issues with access or downloads, contact us at hello@intertwined.co.nz within 30 days.

5.4 Use & Copyright

Digital products are for personal use only. Reproduction, resale, or distribution is prohibited without permission.

6. Free Resources, Newsletters & Webinars

Any free resources (such as downloadable guides/checklists) and webinars are provided for general informational and educational purposes only.

If you subscribe to receive emails, you may receive notifications about new blog posts and/or newsletters depending on what you opted into. You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails (if provided) or by contacting us at hello@intertwined.co.nz.

Free resources and webinar materials are for personal use only and may not be reproduced, redistributed, or sold without written permission.

7. Third-Party Content & Advertising

This site may contain affiliate links or display third-party advertisements. We may earn a commission on purchases made through these links, but we do not control or endorse third-party content.
You access external websites at your own risk.

8. Limitation of Liability

All content - whether on the Blog, in free resources, newsletters/webinars, coaching sessions, workshops, or digital products - is for informational purposes only. The Company is not liable for any loss, injury, or damage resulting from the use or misuse of this content.

Please refer to our full Disclaimer for more details.

9. Privacy Policy

Your use of this site is subject to our Privacy Policy, which explains how we collect, store, and protect your personal data.

The Privacy Policy can be found here.

10. User Conduct

You agree to use this site respectfully and lawfully. Prohibited actions include, but are not limited to:

Distributing harmful software or code
Attempting to gain unauthorized access to our systems
Harassing or abusing others
Using content for commercial gain without permission

Violations may result in blocked access and legal action.

11. Indemnification

You agree to indemnify and hold harmless Intertwined Lifestyle & Wellbeing Ltd and its affiliates from any claims, losses, damages, or legal actions resulting from your use of this site or services, violation of these terms, or infringement of third-party rights.

12. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be resolved through the courts of New Zealand.

13. Modifications

We may update or modify these Terms at any time without prior notice. Continued use of the website after changes constitutes your acceptance of the revised terms.

14. Severability

If any provision of this Agreement is found to be unenforceable, the remaining sections will remain in effect.

15. Entire Agreement

This Agreement represents the full understanding between you and Intertwined Lifestyle & Wellbeing Ltd regarding your use of this site and services.

If you have any questions or concerns about these Terms & Conditions, please contact us at hello@intertwined.co.nz.

By accessing or using the website, Blog, free resources, newsletters/webinars, the online store, or coaching services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Terms & Conditions